Upon successful confirmation of your order, please allow us the following lead times to deliver our products to you:
Normal delivery schedules:
- Metro Manila: 3-5 business days
- Provincial: 7-10 business days
A representative may receive your order on your behalf and please prepare the following documents:
- A signed authorization letter
- A valid ID.
Yes, as long as you indicate your office address during checkout. Email firstname.lastname@example.org for any changes within an hour of submitting your order.
NOTE: Delivery addresses can only be changed if the orders have not been shipped out yet.
0917 Lifestyle offers returns free of any additional costs. Just make sure that your items fulfills these conditions:
- Ensure that product is within 7 days of receipt
- Acknowledgement receipt available
- Product is not damaged
- Tags are intact (for apparel)
- Original packaging is not damaged
Follow these steps:
- Email email@example.com with the subject line “Request for Return" with the following attachments:
- Acknowledgement Receipt
- Photo of the item
- Reason for returning the product
- Allow for 2-3 business days for us to get back to you to verify and confirm that your refund request has been verified and approved. We will provide the pick-up schedule
- Prepare the package with the original product and acknowledgement receipt
- Hand over to our delivery partner on scheduled pick up date
- Once returned product has been received and reviewed that it is not damaged, we will provide you the replacement.